Geo Ice Rink Sales Policy
Please review the following sales policy prior purchasing or returning an item. With questions or concerns regarding our purchase policy please call: 1.206.774.8777
Your Geo Ice Rink Order
All "Geo Ice Rink" liners are made-to-order, and each one is therefore custom cut to your exact specifications. Therefore, once your liner is "CUSTOM" fabricated/cut it CANNOT be canceled. If it hasn't been pre-fabricated/cut, we will be more than happy to either change or cancel your order.
We apologize for this strict policy, however we cannot be responsible for selling your custom prefabricated/cut liner once it has been produced/converted/prefabricated and would most likely have to be sold as a smaller size and/or reduced rate.Invoice Terms
Net 30 to approved accounts. All others may choose from the following options: Visa, Master Card or Discover (Fee Applies) Check for full amount. A finance charge of 1 1/2% per month or the maximum allowable rate by law will be added to past due invoices. NO COD's
Minimum Order
A minimum order amount of $250.00 applies to all Geo Ice Rink Liner Orders.
Delivery Terms
FOB Plant (Shipping Location). We will prepay all freight and add it to the invoice unless otherwise shown or indicated. Freight is normally 15% or less of the invoice total. (Shipments to Canada: In addition to the regular shipping charge, all shipments originating in the U.S. to Canada will incur a brokerage fee from the shipper, plus GST & PST. These amounts will be collected from the shipper upon delivery of the merchandise)
For large truck shipments & UPS or FedEx Deliveries: If your item(s) are being delivered by common carrier (Truck) or by UPS, do not sign for it until you have inspected the item(s) for damage. Once you have signed for and/or opened and used the item(s), you assume all responsibilities and charges. Any damages must be reported within 7 days of receiving the product.Normal delivery includes getting the merchandise to the end of your driveway or to the dock for commercial deliveries. Trucks will not drive onto residential driveways. The merchandise can then be broken down in the truck and piece unloaded BY THE CUSTOMER.
If you would like the merchandise to be left on the ground, on the pallet, there will be a $75.00 lift gate service charge in addition to the freight cost. Lift gate charge is to get the merchandise onto the ground. (Not to the house).
Note about online freight estimates: freight costs are estimates only. Actual prices may vary. If the actual shipping cost is going to be more than the estimate, we will contact you first for approval BEFORE we ship.
International Orders (On Merchandise originating from the United States)
****Please note that the CUSTOMER is responsible for all customs, duties and taxes of home country on all international orders. When delivered, the delivery person may require an additional payment or you may be billed. These amounts due are the duties and/or customs brokerage fees ... this is not a shipping charge. Please check your local rules and regulations prior to ordering for the amount of these charges.
International orders can be placed via online, phone, e-mail or fax.Returns
Please call our offices before returning merchandise so we provide a return authorization number. All non-approved returns or returns without a return authorization number will be refused and shipped back at the customers expense. All custom fabricated ice rink liners are non-stock items and non returnable. Any pre-approved return must be in the original packaging (You may not unroll your liner and then return it).
Non-Payment
Any account turned over to any collection agency will be charged all charges for services incurred by said agency, including but not limited to a percentage of the invoice taken.
NSF Checks
$30 per occurrence.
Internet Pricing
Prices are subject to change without notice.
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