Please review the following prior to purchasing or returning an item. With questions or concerns regarding our purchase policy please call: 1.206.497.3579.
All "Geo Ice
Rink" liners are made-to-order, and each one is therefore custom cut to your
exact specifications. Therefore, once your liner is "CUSTOM" cut it CANNOT be
canceled. If it hasn't been cut, we will be more than happy to either change or
cancel your order. If you MUST cancel your liner order and we have already CUT
it, there will be a 25% liner cancellation fee charged to your account.
We apologize for this strict policy, however we cannot be responsible for
selling your custom liner once it has been cut, and will most likely be sold as
a smaller size or reduced rate.
Net 30 to approved accounts. All others may choose from the following options: Visa/Master Card, (Fee Applies), Check for full amount . A finance charge of 1 1/2% per month or the maximum allowable rate by law will be added to past due invoices. NO COD's
A minimum order amount of $35 in product applies to all orders.
FOB, Shipping
Point. We will prepay all freight and add it to the invoice unless shown
otherwise as being included in the amount of your order as shown. This is
normally 15% or less of the invoice total. (Shipments to Canada: In addition to
the regular shipping charge, All shipments originating in the U.S. to Canada
will incur a brokerage fee from the shipper, plus GST & PST. These amounts will
be collected from the shipper upon delivery of the merchandise)
For large truck shipments & UPS
Deliveries:
If your item(s) are being delivered by common carrier (Truck) or by UPS, do not sign for
it until you have inspected the item(s) for damage. Once you have signed for
and/or opened and used the item(s), you assume all responsibilities and charges.
Any damages must be
reported within 7 days of receiving the product.
Normal delivery includes getting the merchandise to the end of your driveway or to the dock for commercial deliveries. Trucks will not drive onto residential driveways. The merchandise can then be broken down in the truck and piece unloaded BY THE CUSTOMER.
If you would like the merchandise to be left on the ground, on the pallet, there will be a $75.00 lift gate service charge in addition to the freight cost. Lift gate charge is to get the merchandise onto the ground. (Not to the house).
Note about online freight estimates: freight costs are estimates only. Actual prices may vary. If the actual shipping cost is going to be more than the estimate, we will contact you first for approval BEFORE we will ship.
International Orders (On Merchandise originating from the United States)
****Please
note that the CUSTOMER is responsible for all
customs, duties and taxes of
home country on all international orders. When delivered, the delivery person
may require an additional payment or you may be billed. These amounts due are
the duties and/or customs brokerage fee...this is not a shipping charge. Please
check your local rules and regulations prior to ordering for the amount of these
charges.
International
orders can be placed via online, phone, e-mail or fax.
Please call our offices before returning merchandize to obtain a return authorization number. All others will be refused and returned at the customers expense. Return of stock items will incur a 25% restocking charge and the cost of shipping. Any liner or ice rink accessory returned must be shipped prepaid. All liners returned must be in the original packaging (You may not unroll your liner and then return it.). All Ice Rink Accessories must be in the original packaging (You may not unpack the item or you may not use the item and then return it).
Any account turned over to any collection agency will be charged all charges for services incurred by said agency, including but not limited to a percentage of the invoice taken.
$30 per occurrence.
Prices are subject to change.